👋 Welcome to the Silvernest Help Center
Got a question about how to use Silvernest or how to homeshare successfully? Find the answer here!
Learn about our guided profile builder, browsing your matches, sending messages and more.
Creating and Editing a Profile
Getting started, editing your details, removing your profile and everything in between.
Creating and Editing a Listing
Time to present your home to the world? Here are some best practices.
Getting in the Homesharing Mindset
What you might expect to feel—and how to embrace sharing your home.
Cleaning and Decluttering
Expert tips for separating the stories from the stuff so you can let it go.
Vetting potential housemates
Selecting a housemate is a big decision! Here are some tools to help you make it.
Show your matches that you're you! Here's what you need to know about identity verification.
Safety Tips for Choosing a Home
Simple guidance for protecting yourself during the home search process.
Living together harmoniously
Best practices for homesharing, from homesharers like you.
Everything you've ever wondered about us, our policies and more.
About Silvernest FAQ
This article covers frequently asked questions about Silvernest, our users and our parent company.
Learn the difference between Silvernest Essential and Silvernest Plus and how to switch or cancel plans.
Didn’t find what you were looking for?
Call or text
Reach a human 7 days a week from 11am—7pm EST.